Canon Service

I have a Canon SD400 camera and a month or so ago the lens stopped coming out when I powered up the camera this of course is no good as it means that I couldn't take any pictures, it was less than a year old so I went to Canon's website to see how to ship it back. I filled out some info and they determined that since it was less than a year old they would fix it at no cost (except for the shipping via FedEx or UPS) so I put it in a box and shipped it. They emailed me when they got the package and then again when it was fixed. The whole process took less than two weeks and I now have my camera back in working order, they even replaced a screw that had fallen out of the side a while back. Good job Canon! Usually warranty repairs are a pain in the ass to deal with and the last time I had to do it was with LaCie, which to this day still hasn't replied. Canon thanks for actually following though even after my purchase.